After the files get repaired, restart the Outlook program to ensure that the Outlook syncing issues are resolved or not.

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This will fix the Outlook stuck in offline mode problem and build a fresh OST file.

Cached Exchange Mode enables a better experience when you use an Exchange account and is required for many Outlook features to function.

That's really all there is for Gmail; your settings just need to match theirs as long as no firewall is blocking the connection on your side.

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This shows that the problem is widespread and it is affecting millions of users worldwide.

To make sure this is not the case, try opening Outlook and see if it found the data file.